
Need Help?	Use the Internet Help Manuals
	Guide to set up a primary PROMISe User
	Adding/removing PROMISe users
	Vendor Crisis 101: Instructions for Submitting a Claim

Notice:

The 2023-24 LIHEAP Season ended April 5th. Please take steps to process all outstanding claims.

If you have already set up your account or a vendor has set one up for you, log on here.

Logon ID: (13 digit Vendor ID or 9 digit Alternate ID) Logon ID is required
Password: Forgot Password? Password is required

Not yet registered? Create your user account now.
Note: A Password must begin with an alpha character, have at least 2 numbers and be at least 6 but no more than 8 characters long. Passwords must be reset every 90 days. If you need help with a password, call 1-800-248-2152 or click the Forgot Password? Link.

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